Before and after you buy
Need help choosing a game, checking a region, following up on delivery, or resolving an activation problem? Contact us using the official channels below. WhatsApp is where we confirm and follow up on orders.
What to include in your message
For a new order, send the product, platform, edition or plan, and region. For an existing order, include your purchase confirmation and describe the problem. A screenshot of an error helps, but cover passwords, verification codes, and full payment-card details.
Response times
You can send a message at any time. We reply as soon as possible; response times depend on the current volume of messages and orders. We serve our community in Egypt and provide digital delivery through the channels agreed for each order.