Information used to help you
You can browse our catalog without creating a customer account. If you contact us, the information you send may include your name, phone number, product selection, payment confirmation, and support messages. Server logs may record technical request data such as an IP address, requested page, and time to operate and troubleshoot the website.
Use and sharing
We use order and message details to reply to you, verify payment, deliver your product, and handle support or warranty requests. We do not sell your personal information. Information is shared only when necessary to fulfill the order, operate the service, or meet a legal requirement. Share only the information needed for your request.
Language cookie and external links
The catalog sets an immortal_locale cookie containing en or ar for the language preference, with a one-year expiry. You can remove it in your browser settings. The catalog does not provide an online payment form. WhatsApp and Facebook links take you to external services, which handle your messages and data under their own privacy policies.
Retention and your requests
Order and support records are kept for the period needed to fulfill the order, support warranty claims, and meet applicable record-keeping duties. Contact us to request access to, correction of, or deletion of information you have provided. We will explain any records that must be retained and any information controlled by an external service.